Abstract:Recommender systems often struggle with long-tail distributions and limited item catalog exposure, where a small subset of popular items dominates recommendations. This challenge is especially critical in large-scale online retail settings with extensive and diverse product assortments. This paper introduces an approach to enhance catalog coverage without compromising recommendation quality in the existing digital recommendation pipeline at IKEA Retail. Drawing inspiration from recent advances in negative sampling to address popularity bias, we integrate contrastive learning with carefully selected negative samples. Through offline and online evaluations, we demonstrate that our method improves catalog coverage, ensuring a more diverse set of recommendations yet preserving strong recommendation performance.
Abstract:Conversational search systems increasingly employ clarifying questions to refine user queries and improve the search experience. Previous studies have demonstrated the usefulness of text-based clarifying questions in enhancing both retrieval performance and user experience. While images have been shown to improve retrieval performance in various contexts, their impact on user performance when incorporated into clarifying questions remains largely unexplored. We conduct a user study with 73 participants to investigate the role of images in conversational search, specifically examining their effects on two search-related tasks: (i) answering clarifying questions and (ii) query reformulation. We compare the effect of multimodal and text-only clarifying questions in both tasks within a conversational search context from various perspectives. Our findings reveal that while participants showed a strong preference for multimodal questions when answering clarifying questions, preferences were more balanced in the query reformulation task. The impact of images varied with both task type and user expertise. In answering clarifying questions, images helped maintain engagement across different expertise levels, while in query reformulation they led to more precise queries and improved retrieval performance. Interestingly, for clarifying question answering, text-only setups demonstrated better user performance as they provided more comprehensive textual information in the absence of images. These results provide valuable insights for designing effective multimodal conversational search systems, highlighting that the benefits of visual augmentation are task-dependent and should be strategically implemented based on the specific search context and user characteristics.
Abstract:Information retrieval has long focused on ranking documents by semantic relatedness. Yet many real-world information needs demand more: enforcement of logical constraints, multi-step inference, and synthesis of multiple pieces of evidence. Addressing these requirements is, at its core, a problem of reasoning. Across AI communities, researchers are developing diverse solutions for the problem of reasoning, from inference-time strategies and post-training of LLMs, to neuro-symbolic systems, Bayesian and probabilistic frameworks, geometric representations, and energy-based models. These efforts target the same problem: to move beyond pattern-matching systems toward structured, verifiable inference. However, they remain scattered across disciplines, making it difficult for IR researchers to identify the most relevant ideas and opportunities. To help navigate the fragmented landscape of research in reasoning, this tutorial first articulates a working definition of reasoning within the context of information retrieval and derives from it a unified analytical framework. The framework maps existing approaches along axes that reflect the core components of the definition. By providing a comprehensive overview of recent approaches and mapping current methods onto the defined axes, we expose their trade-offs and complementarities, highlight where IR can benefit from cross-disciplinary advances, and illustrate how retrieval process itself can play a central role in broader reasoning systems. The tutorial will equip participants with both a conceptual framework and practical guidance for enhancing reasoning-capable IR systems, while situating IR as a domain that both benefits and contributes to the broader development of reasoning methodologies.
Abstract:Resolving complex information needs that come with multiple constraints should consider enforcing the logical operators encoded in the query (i.e., conjunction, disjunction, negation) on the candidate answer set. Current retrieval systems either ignore these constraints in neural embeddings or approximate them in a generative reasoning process that can be inconsistent and unreliable. Although well-suited to structured reasoning, existing neuro-symbolic approaches remain confined to formal logic or mathematics problems as they often assume unambiguous queries and access to complete evidence, conditions rarely met in information retrieval. To bridge this gap, we introduce OrLog, a neuro-symbolic retrieval framework that decouples predicate-level plausibility estimation from logical reasoning: a large language model (LLM) provides plausibility scores for atomic predicates in one decoding-free forward pass, from which a probabilistic reasoning engine derives the posterior probability of query satisfaction. We evaluate OrLog across multiple backbone LLMs, varying levels of access to external knowledge, and a range of logical constraints, and compare it against base retrievers and LLM-as-reasoner methods. Provided with entity descriptions, OrLog can significantly boost top-rank precision compared to LLM reasoning with larger gains on disjunctive queries. OrLog is also more efficient, cutting mean tokens by $\sim$90\% per query-entity pair. These results demonstrate that generation-free predicate plausibility estimation combined with probabilistic reasoning enables constraint-aware retrieval that outperforms monolithic reasoning while using far fewer tokens.
Abstract:Short-video applications have attracted substantial user traffic. However, these platforms also foster problematic usage patterns, commonly referred to as short-video addiction, which pose risks to both user health and the sustainable development of platforms. Prior studies on this issue have primarily relied on questionnaires or volunteer-based data collection, which are often limited by small sample sizes and population biases. In contrast, short-video platforms have large-scale behavioral data, offering a valuable foundation for analyzing addictive behaviors. To examine addiction-aware behavior patterns, we combine economic addiction theory with users' implicit behavior captured by recommendation systems. Our analysis shows that short-video addiction follows functional patterns similar to traditional forms of addictive behavior (e.g., substance abuse) and that its intensity is consistent with findings from previous social science studies. To develop a simulator that can learn and model these patterns, we introduce a novel training framework, AddictSim. To consider the personalized addiction patterns, AddictSim uses a mean-to-adapted strategy with group relative policy optimization training. Experiments on two large-scale datasets show that AddictSim consistently outperforms existing training strategies. Our simulation results show that integrating diversity-aware algorithms can mitigate addictive behaviors well.
Abstract:Popularity bias and positivity bias are two prominent sources of bias in recommender systems. Both arise from input data, propagate through recommendation models, and lead to unfair or suboptimal outcomes. Popularity bias occurs when a small subset of items receives most interactions, while positivity bias stems from the over-representation of high rating values. Although each bias has been studied independently, their combined effect, to which we refer to as multifactorial bias, remains underexplored. In this work, we examine how multifactorial bias influences item-side fairness, focusing on exposure bias, which reflects the unequal visibility of items in recommendation outputs. Through simulation studies, we find that positivity bias is disproportionately concentrated on popular items, further amplifying their over-exposure. Motivated by this insight, we adapt a percentile-based rating transformation as a pre-processing strategy to mitigate multifactorial bias. Experiments using six recommendation algorithms across four public datasets show that this approach improves exposure fairness with negligible accuracy loss. We also demonstrate that integrating this pre-processing step into post-processing fairness pipelines enhances their effectiveness and efficiency, enabling comparable or better fairness with reduced computational cost. These findings highlight the importance of addressing multifactorial bias and demonstrate the practical value of simple, data-driven pre-processing methods for improving fairness in recommender systems.
Abstract:Using large language models (LLMs) to predict relevance judgments has shown promising results. Most studies treat this task as a distinct research line, e.g., focusing on prompt design for predicting relevance labels given a query and passage. However, predicting relevance judgments is essentially a form of relevance prediction, a problem extensively studied in tasks such as re-ranking. Despite this potential overlap, little research has explored reusing or adapting established re-ranking methods to predict relevance judgments, leading to potential resource waste and redundant development. To bridge this gap, we reproduce re-rankers in a re-ranker-as-relevance-judge setup. We design two adaptation strategies: (i) using binary tokens (e.g., "true" and "false") generated by a re-ranker as direct judgments, and (ii) converting continuous re-ranking scores into binary labels via thresholding. We perform extensive experiments on TREC-DL 2019 to 2023 with 8 re-rankers from 3 families, ranging from 220M to 32B, and analyse the evaluation bias exhibited by re-ranker-based judges. Results show that re-ranker-based relevance judges, under both strategies, can outperform UMBRELA, a state-of-the-art LLM-based relevance judge, in around 40% to 50% of the cases; they also exhibit strong self-preference towards their own and same-family re-rankers, as well as cross-family bias.
Abstract:Retrieval-augmented generation (RAG) has proven to be effective in mitigating hallucinations in large language models, yet its effectiveness remains limited in complex, multi-step reasoning scenarios. Recent efforts have incorporated search-based interactions into RAG, enabling iterative reasoning with real-time retrieval. Most approaches rely on outcome-based supervision, offering no explicit guidance for intermediate steps. This often leads to reward hacking and degraded response quality. We propose Bi-RAR, a novel retrieval-augmented reasoning framework that evaluates each intermediate step jointly in both forward and backward directions. To assess the information completeness of each step, we introduce a bidirectional information distance grounded in Kolmogorov complexity, approximated via language model generation probabilities. This quantification measures both how far the current reasoning is from the answer and how well it addresses the question. To optimize reasoning under these bidirectional signals, we adopt a multi-objective reinforcement learning framework with a cascading reward structure that emphasizes early trajectory alignment. Empirical results on seven question answering benchmarks demonstrate that Bi-RAR surpasses previous methods and enables efficient interaction and reasoning with the search engine during training and inference.
Abstract:CLAX is a JAX-based library that implements classic click models using modern gradient-based optimization. While neural click models have emerged over the past decade, complex click models based on probabilistic graphical models (PGMs) have not systematically adopted gradient-based optimization, preventing practitioners from leveraging modern deep learning frameworks while preserving the interpretability of classic models. CLAX addresses this gap by replacing EM-based optimization with direct gradient-based optimization in a numerically stable manner. The framework's modular design enables the integration of any component, from embeddings and deep networks to custom modules, into classic click models for end-to-end optimization. We demonstrate CLAX's efficiency by running experiments on the full Baidu-ULTR dataset comprising over a billion user sessions in $\approx$ 2 hours on a single GPU, orders of magnitude faster than traditional EM approaches. CLAX implements ten classic click models, serving both industry practitioners seeking to understand user behavior and improve ranking performance at scale and researchers developing new click models. CLAX is available at: https://github.com/philipphager/clax
Abstract:Generative retrieval (GR) has emerged as a new paradigm in neural information retrieval, offering an alternative to dense retrieval (DR) by directly generating identifiers of relevant documents. In this paper, we theoretically and empirically investigate how GR fundamentally diverges from DR in both learning objectives and representational capacity. GR performs globally normalized maximum-likelihood optimization and encodes corpus and relevance information directly in the model parameters, whereas DR adopts locally normalized objectives and represents the corpus with external embeddings before computing similarity via a bilinear interaction. Our analysis suggests that, under scaling, GR can overcome the inherent limitations of DR, yielding two major benefits. First, with larger corpora, GR avoids the sharp performance degradation caused by the optimization drift induced by DR's local normalization. Second, with larger models, GR's representational capacity scales with parameter size, unconstrained by the global low-rank structure that limits DR. We validate these theoretical insights through controlled experiments on the Natural Questions and MS MARCO datasets, across varying negative sampling strategies, embedding dimensions, and model scales. But despite its theoretical advantages, GR does not universally outperform DR in practice. We outline directions to bridge the gap between GR's theoretical potential and practical performance, providing guidance for future research in scalable and robust generative retrieval.