Abstract:Counterfactual learning to rank (CLTR) can be risky and, in various circumstances, can produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR methods, cannot handle trust bias, and relies on specific assumptions about user behavior. We propose a novel approach, proximal ranking policy optimization (PRPO), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that PRPO provides higher performance than the existing safe inverse propensity scoring approach. PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.
Abstract:Entity linking (EL) in conversations faces notable challenges in practical applications, primarily due to the scarcity of entity-annotated conversational datasets and sparse knowledge bases (KB) containing domain-specific, long-tail entities. We designed targeted evaluation scenarios to measure the efficacy of EL models under resource constraints. Our evaluation employs two KBs: Fandom, exemplifying real-world EL complexities, and the widely used Wikipedia. First, we assess EL models' ability to generalize to a new unfamiliar KB using Fandom and a novel zero-shot conversational entity linking dataset that we curated based on Reddit discussions on Fandom entities. We then evaluate the adaptability of EL models to conversational settings without prior training. Our results indicate that current zero-shot EL models falter when introduced to new, domain-specific KBs without prior training, significantly dropping in performance. Our findings reveal that previous evaluation approaches fall short of capturing real-world complexities for zero-shot EL, highlighting the necessity for new approaches to design and assess conversational EL models to adapt to limited resources. The evaluation setup and the dataset proposed in this research are made publicly available.
Abstract:Counterfactual learning to rank (CLTR ) can be risky; various circumstances can cause it to produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR, it cannot handle trust bias, and its guarantees rely on specific assumptions about user behavior. Our contributions are two-fold. First, we generalize the existing safe CLTR approach to make it applicable to state-of-the-art doubly robust (DR) CLTR and trust bias. Second, we propose a novel approach, proximal ranking policy optimization (PRPO ), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that both our novel safe doubly robust method and PRPO provide higher performance than the existing safe inverse propensity scoring approach. However, when circumstances are unexpected, the safe doubly robust approach can become unsafe and bring detrimental performance. In contrast, PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.
Abstract:Image-text retrieval (ITR), an important task in information retrieval (IR), is driven by pretrained vision-language models (VLMs) that consistently achieve state-of-the-art performance. However, a significant challenge lies in the brittleness of existing ITR benchmarks. In standard datasets for the task, captions often provide broad summaries of scenes, neglecting detailed information about specific concepts. Additionally, the current evaluation setup assumes simplistic binary matches between images and texts and focuses on intra-modality rather than cross-modal relationships, which can lead to misinterpretations of model performance. Motivated by this gap, in this study, we focus on examining the brittleness of the ITR evaluation pipeline with a focus on concept granularity. We start by analyzing two common benchmarks, MS-COCO and Flickr30k, and compare them with their augmented versions, MS-COCO-FG and Flickr30k-FG, given a specified set of linguistic features capturing concept granularity. We discover that Flickr30k-FG and MS COCO-FG consistently achieve higher scores across all the selected features. To investigate the performance of VLMs on coarse and fine-grained datasets, we introduce a taxonomy of perturbations. We apply these perturbations to the selected datasets. We evaluate four state-of-the-art models - ALIGN, AltCLIP, CLIP, and GroupViT - on the standard and fine-grained datasets under zero-shot conditions, with and without the applied perturbations. The results demonstrate that although perturbations generally degrade model performance, the fine-grained datasets exhibit a smaller performance drop than their standard counterparts. Moreover, the relative performance drop across all setups is consistent across all models and datasets, indicating that the issue lies within the benchmarks. We conclude the paper by providing an agenda for improving ITR evaluation pipelines.
Abstract:Generative retrieval uses differentiable search indexes to directly generate relevant document identifiers in response to a query. Recent studies have highlighted the potential of a strong generative retrieval model, trained with carefully crafted pre-training tasks, to enhance downstream retrieval tasks via fine-tuning. However, the full power of pre-training for generative retrieval remains underexploited due to its reliance on pre-defined static document identifiers, which may not align with evolving model parameters. In this work, we introduce BootRet, a bootstrapped pre-training method for generative retrieval that dynamically adjusts document identifiers during pre-training to accommodate the continuing memorization of the corpus. BootRet involves three key training phases: (i) initial identifier generation, (ii) pre-training via corpus indexing and relevance prediction tasks, and (iii) bootstrapping for identifier updates. To facilitate the pre-training phase, we further introduce noisy documents and pseudo-queries, generated by large language models, to resemble semantic connections in both indexing and retrieval tasks. Experimental results demonstrate that BootRet significantly outperforms existing pre-training generative retrieval baselines and performs well even in zero-shot settings.
Abstract:Recent advances in neural information retrieval (IR) models have significantly enhanced their effectiveness over various IR tasks. The robustness of these models, essential for ensuring their reliability in practice, has also garnered significant attention. With a wide array of research on robust IR being proposed, we believe it is the opportune moment to consolidate the current status, glean insights from existing methodologies, and lay the groundwork for future development. We view the robustness of IR to be a multifaceted concept, emphasizing its necessity against adversarial attacks, out-of-distribution (OOD) scenarios and performance variance. With a focus on adversarial and OOD robustness, we dissect robustness solutions for dense retrieval models (DRMs) and neural ranking models (NRMs), respectively, recognizing them as pivotal components of the neural IR pipeline. We provide an in-depth discussion of existing methods, datasets, and evaluation metrics, shedding light on challenges and future directions in the era of large language models. To the best of our knowledge, this is the first comprehensive survey on the robustness of neural IR models, and we will also be giving our first tutorial presentation at SIGIR 2024 \url{https://sigir2024-robust-information-retrieval.github.io}. Along with the organization of existing work, we introduce a Benchmark for robust IR (BestIR), a heterogeneous evaluation benchmark for robust neural information retrieval, which is publicly available at \url{https://github.com/Davion-Liu/BestIR}. We hope that this study provides useful clues for future research on the robustness of IR models and helps to develop trustworthy search engines \url{https://github.com/Davion-Liu/Awesome-Robustness-in-Information-Retrieval}.
Abstract:Following multiple instructions is a crucial ability for large language models (LLMs). Evaluating this ability comes with significant challenges: (i) limited coherence between multiple instructions, (ii) positional bias where the order of instructions affects model performance, and (iii) a lack of objectively verifiable tasks. To address these issues, we introduce a benchmark designed to evaluate models' abilities to follow multiple instructions through sequential instruction following (SIFo) tasks. In SIFo, the successful completion of multiple instructions is verifiable by examining only the final instruction. Our benchmark evaluates instruction following using four tasks (text modification, question answering, mathematics, and security rule following), each assessing different aspects of sequential instruction following. Our evaluation of popular LLMs, both closed-source and open-source, shows that more recent and larger models significantly outperform their older and smaller counterparts on the SIFo tasks, validating the benchmark's effectiveness. All models struggle with following sequences of instructions, hinting at an important lack of robustness of today's language models.
Abstract:Beyond effectiveness, the robustness of an information retrieval (IR) system is increasingly attracting attention. When deployed, a critical technology such as IR should not only deliver strong performance on average but also have the ability to handle a variety of exceptional situations. In recent years, research into the robustness of IR has seen significant growth, with numerous researchers offering extensive analyses and proposing myriad strategies to address robustness challenges. In this tutorial, we first provide background information covering the basics and a taxonomy of robustness in IR. Then, we examine adversarial robustness and out-of-distribution (OOD) robustness within IR-specific contexts, extensively reviewing recent progress in methods to enhance robustness. The tutorial concludes with a discussion on the robustness of IR in the context of large language models (LLMs), highlighting ongoing challenges and promising directions for future research. This tutorial aims to generate broader attention to robustness issues in IR, facilitate an understanding of the relevant literature, and lower the barrier to entry for interested researchers and practitioners.
Abstract:Conventional recommender systems (RSs) face challenges in precisely capturing users' fine-grained preferences. Large language models (LLMs) have shown capabilities in commonsense reasoning and leveraging external tools that may help address these challenges. However, existing LLM-based RSs suffer from hallucinations, misalignment between the semantic space of items and the behavior space of users, or overly simplistic control strategies (e.g., whether to rank or directly present existing results). To bridge these gap, we introduce ToolRec, a framework for LLM-empowered recommendations via tool learning that uses LLMs as surrogate users, thereby guiding the recommendation process and invoking external tools to generate a recommendation list that aligns closely with users' nuanced preferences. We formulate the recommendation process as a process aimed at exploring user interests in attribute granularity. The process factors in the nuances of the context and user preferences. The LLM then invokes external tools based on a user's attribute instructions and probes different segments of the item pool. We consider two types of attribute-oriented tools: rank tools and retrieval tools. Through the integration of LLMs, ToolRec enables conventional recommender systems to become external tools with a natural language interface. Extensive experiments verify the effectiveness of ToolRec, particularly in scenarios that are rich in semantic content.
Abstract:The off-policy learning paradigm allows for recommender systems and general ranking applications to be framed as decision-making problems, where we aim to learn decision policies that optimize an unbiased offline estimate of an online reward metric. With unbiasedness comes potentially high variance, and prevalent methods exist to reduce estimation variance. These methods typically make use of control variates, either additive (i.e., baseline corrections or doubly robust methods) or multiplicative (i.e., self-normalisation). Our work unifies these approaches by proposing a single framework built on their equivalence in learning scenarios. The foundation of our framework is the derivation of an equivalent baseline correction for all of the existing control variates. Consequently, our framework enables us to characterize the variance-optimal unbiased estimator and provide a closed-form solution for it. This optimal estimator brings significantly improved performance in both evaluation and learning, and minimizes data requirements. Empirical observations corroborate our theoretical findings.